I’ve been reading Thomas L. Friedman’s ‘The World is Flat’, which discusses how globalization, technology and education have flattened the world. International competition for jobs will continue to escalate and individuals and businesses will have to respond to survive. Fascinating stuff, but sometimes I don’t really apply these ideas to how that might affect Tom […]

There is no room for complacency in the current business climate. No matter what size your business you are being assaulted by competitors from every angle. The competition is aggressive, and it’s constant. Quality and customer service are no longer sufficient in themselves: today’s business environment is rich with high quality products and services. To […]